{"id":3,"date":"2025-12-21T12:39:15","date_gmt":"2025-12-21T12:39:15","guid":{"rendered":"https:\/\/blog.roipad.com\/?page_id=3"},"modified":"2025-12-23T22:38:11","modified_gmt":"2025-12-23T22:38:11","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/roipad.com\/flow\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Privacy Policy for ROIpad (PitchFlow)<\/h2>\n\n\n\n<p><strong>Effective Date:<\/strong> December 23, 2025<\/p>\n\n\n\n<p><strong>Last Updated:<\/strong> December 23, 2025<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Introduction<\/h3>\n\n\n\n<p>Welcome to ROIpad. This Privacy Policy explains how <strong>ROIpad<\/strong> (accessible via <code>https:\/\/roipad.com<\/code> and <code>https:\/\/flow.roipad.com<\/code>, collectively the &#8220;Platform&#8221;) collects, uses, and protects data. We provide an interactive &#8220;Product Journey&#8221; SaaS that allows our Users (the &#8220;Customers&#8221;) to create experiences for their prospective clients (the &#8220;Prospects&#8221;).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Information We Collect<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">A. From our Customers (The SaaS Users)<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Account Data:<\/strong> Name, business email, billing information, and company details.<\/li>\n\n\n\n<li><strong>Integration Data:<\/strong> API keys for CRMs (e.g., Salesforce, HubSpot) and Calendly links.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">B. From Prospects (People viewing a Journey)<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Behavioral Data:<\/strong> We track interactions within the &#8220;Journey,&#8221; including modules viewed, video watch time, quiz responses, and button clicks.<\/li>\n\n\n\n<li><strong>Identification Data:<\/strong> Email addresses or names provided through &#8220;Value Gates.&#8221;<\/li>\n\n\n\n<li><strong>Technical Data:<\/strong> IP addresses (anonymized where required), browser type, and device identifiers.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">C. Via the &#8220;Behavioral Bridge&#8221; (The Pixel)<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our snippet tracks which elements on a Customer&#8217;s website a Prospect interacts with to customize their subsequent PitchFlow journey.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Tracking Technologies (Cookies &amp; &#8220;Behavioral Bridge&#8221;)<\/h3>\n\n\n\n<p>We use cookies and similar technologies to enhance session continuity and intent tracking.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>First-Party Cookies:<\/strong> Used to remember a Prospect&#8217;s progress in a journey.<\/li>\n\n\n\n<li><strong>Ethical Tracking:<\/strong> For users who opt-out of cookies, we may use localized storage or hashed identifiers to maintain session context without cross-site tracking, ensuring a seamless user experience.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. How We Use Information<\/h3>\n\n\n\n<p>We process data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Generate Intent Scores:<\/strong> Calculate the &#8220;Heat Score&#8221; of a Prospect based on engagement.<\/li>\n\n\n\n<li><strong>Consensus Mapping:<\/strong> Aggregate data from multiple stakeholders within the same organization to provide &#8220;Deal Health&#8221; insights.<\/li>\n\n\n\n<li><strong>Service Delivery:<\/strong> Route Prospects to the appropriate branching path within a Journey.<\/li>\n\n\n\n<li><strong>CRM Sync:<\/strong> Automatically transmit lead data to a Customer&#8217;s designated CRM via Webhooks.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Data Sharing and Third Parties<\/h3>\n\n\n\n<p>We do not sell data. We share data only with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sub-processors:<\/strong> Infrastructure providers (e.g., Supabase, Vercel, Mux) required to run the Platform.<\/li>\n\n\n\n<li><strong>Customer-Directed Integrations:<\/strong> Data sent to CRMs as configured by the User.<\/li>\n\n\n\n<li><strong>Legal Necessity:<\/strong> If required by law or to protect our rights.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. The Developer Marketplace<\/h3>\n\n\n\n<p>If you use third-party &#8220;Plugins&#8221; or &#8220;Templates&#8221; from our marketplace:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Developer of the plugin may receive anonymized usage statistics.<\/li>\n\n\n\n<li>Plugins are sandboxed; however, if a plugin requires data entry, that data is handled according to the specific plugin\u2019s disclosure.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. Data Retention<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Prospect Data:<\/strong> Retained as long as necessary to provide analytics to our Customers, or until a Customer deletes the record.<\/li>\n\n\n\n<li><strong>Account Data:<\/strong> Retained for the duration of the subscription plus a grace period for data recovery.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8. Your Rights (GDPR\/CCPA)<\/h3>\n\n\n\n<p>Depending on your location, you may have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access:<\/strong> Request a copy of the data we hold about you.<\/li>\n\n\n\n<li><strong>Erasure:<\/strong> Request that we delete your personal data.<\/li>\n\n\n\n<li><strong>Opt-out:<\/strong> Disable tracking via browser settings or our &#8220;Privacy Toggle&#8221; within the Journey player.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">9. Security<\/h3>\n\n\n\n<p>We implement industry-standard encryption (AES-256) for data at rest and TLS for data in transit. We use secure &#8220;Edge Functions&#8221; to process Webhook data to ensure no exposure of sensitive PII.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. Contact Us<\/h3>\n\n\n\n<p>For any questions regarding this policy or your data, please contact: <strong>ROIpad Privacy Team<\/strong> Email: <code>privacy@roipad.com<\/code><\/p>\n\n\n\n<p>Web: <code>https:\/\/roipad.com\/support<\/code><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy for ROIpad (PitchFlow) Effective Date: December 23, 2025 Last Updated: December 23, 2025 1. Introduction Welcome to ROIpad. This Privacy Policy explains how ROIpad (accessible via https:\/\/roipad.com and https:\/\/flow.roipad.com, collectively the &#8220;Platform&#8221;) collects, uses, and protects data. We provide an interactive &#8220;Product Journey&#8221; SaaS that allows our Users (the &#8220;Customers&#8221;) to create experiences&hellip;&nbsp;<a href=\"https:\/\/roipad.com\/flow\/privacy-policy\/\" rel=\"bookmark\"><span class=\"screen-reader-text\">Privacy Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_daim_seo_power":"","_daim_enable_ail":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/roipad.com\/flow\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roipad.com\/flow\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roipad.com\/flow\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roipad.com\/flow\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roipad.com\/flow\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/roipad.com\/flow\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":80,"href":"https:\/\/roipad.com\/flow\/wp-json\/wp\/v2\/pages\/3\/revisions\/80"}],"wp:attachment":[{"href":"https:\/\/roipad.com\/flow\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}