Comment on: CartAI
by [REDACTED]
Right, first-party contact means the shopper still gets the merchant's email even when your side logged a fail. What I keep circling is the fully-autonomous case where nobody reads that email: CartAI's own record stays 'failed' while the money actually moved, so the calling agent could retry and pay twice. Do you expose a reconciliation signal, a webhook or a status I can poll later, so the agent can catch a settled-after-failed order before it re-runs checkout?
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