App Store

ID.me Authenticator

Originator ID.me

Primary Metric 99,655

ID.me Authenticator is a simple and free multi-factor authentication (MFA) solution for your ID.me account, protecting your account from hackers by adding an additional layer of security. ID.me Authenticator generates secure 2-step verification tokens on your device, including time-based one-time passwords, (TOTP), push notifications, or mobile security keys, to verify your identity. When logging in, after entering in your password, you will be asked for an additional way to prove it is really you. Either approve the notification sent to the ID.me Authenticator by tapping ‘Yes’ to approve if it’s you (push notification), or enter the verification code generated by the app (TOTP).

View Raw Thread

Developer & User Discourse

WBMob • Apr 9, 2026 ★ 1

Code generator failed

LIZ1964DRAGON • Apr 8, 2026 ★ 3

Unable to review my account; tried multiple times. Stated I was in, however never was.

BryantTerrell be • Apr 4, 2026 ★ 2

It keeps asking the same stupid question

muckdog80 • Apr 4, 2026 ★ 1

I can’t figure out how to use it and no one will help it’s been over a month

shhhujj&29838.&:$.7 • Apr 1, 2026 ★ 1

I would write a detailed description of how horrible ID.me is but after explaining a million times to their stupid AI bot and to customer support emails that just respond back with an automated email that does not help you with your issue, I think I’d rather not. All I can say is, do NOT waste your time like I did.

Dirtycoons • Mar 26, 2026 ★ 1

Where do I send the invoice for you wasting everyone’s time?

Champ “B” • Mar 18, 2026 ★ 1

Complicates authentication to the max.

MikefromUSA #1 • Mar 12, 2026 ★ 1

There is no way anyone over 55 would ever figure this app out. Very complicated and time consuming. A real unnecessary app.

Tfinznseu • Mar 7, 2026 ★ 1

Trash

SpiritBear58 • Mar 5, 2026 ★ 1

I am completely verified. Many times over. But NO MATTER WHAT—when it says, “you may now close this window” (after verifying), nothing happens. I am asked to sign into I’d, over & over & over. It’s a “doo loop.” For IRS, SSA, & other gov sites. It’s maddening.

Psychogenic • Mar 2, 2026 ★ 2

Needs to be able to support more then one user I had mistakenly tide my number to my mothers account now I cant use IDme for myself

Griff-dog000 • Feb 25, 2026 ★ 1

I find it really challenging that my government has made me work with this organization. I’m waiting on important funds to arrive to me and this company is conflating accounts that are not mine. All of their support is in app so good luck if you forget your password. I am currently waiting over an hour for an issue that’s on their side and they created. This is unacceptable treatment by my government via ID.me

F y n name • Feb 20, 2026 ★ 1

I cannot make it work. Unless

Cheranz • Feb 14, 2026 ★ 1

Profile info is wrong; no customer support

mmminak • Feb 9, 2026 ★ 1

Tried to set it up but during the authentication process it got stuck. Next thing I know account is suspended and I haven’t received a response on recovery. Don’t use.

OccasionallyTravellers • Jan 30, 2026 ★ 1

I had tried more than a dozen time to add my account on my mobile phone and it unable to pass through the code generator to set up with push notifications. Only giving me 60 seconds to enter the code and during the time, another codes popped up… aarrrgggh

The app gave me anxiety attacks and it took me more than an hour just to go and jumping hoops

bethechange47 • Jan 22, 2026 ★ 2

I had many accounts setup in here for authentication and they have all disappeared

mrharri • Jan 15, 2026 ★ 1

After a number of attempts to take a picture of my license they finally excepted it. When trying to sign into my government account with ID.me it said there was a mismatch. Why didn’t they clear this up when I went through the verification process? Also the verification process was very complex. If you aren’t tech savvy it would be next to impossible to get through it. I would bet that a high percentage of folks would quit before finishing.

Robotnumber2 • Jan 4, 2026 ★ 1

2nd class next to the best but government forces you use this junk! Must being getting a cut of the money!

MJJacobson92 • Dec 28, 2025 ★ 1

Yeah, even if you have a passkey and know your password, and have MFA, save yourself an hour and just reset the MFA and do the video selfie. It’s literally the only way to log on.