App Store

Amazon Shopping

Originator AMZN Mobile LLC
Primary Metric 8,426,184
Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier. Browse, view product details, read reviews, and purchase millions of products. Amazon delivers to 100+ countries in as quickly as 3-5 days. Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, the Amazon Shopping app offers more benefits than shopping on Amazon via your desktop. Never miss a delivery Get real-time tracking and delivery notifications so you know where your package is and when it arrives. Know exactly what you’re purchasing Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space. We’ll notify you when items go on sale Just tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal. Never forget your password Save time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in. Connect with us when it works best for you Live chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning. We’ll find that item for you Not sure of an item’s brand or where to but it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you. In order to provide a rich experience and enable features such as voice shopping, notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth. Amazon Shopping is available in English, Spanish, German, and Simplified Chinese. In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in. For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage. For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage. If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.
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Developer & User Discourse

Zdu1 • Aug 14, 2026 ★ 1
Prioritizing what they think you should get rather than your search key words.
Rogers📝 • Aug 14, 2026 ★ 3
Update: Not to mention app being slow, but their drivers do not know how to deliver packages. They throw them and do not follow instructions. Terrible customer service. Trying to locate them on the app. Difficult as no other.


Not sure why but this app is always slow even to buy & have market items delivered especially. Another thing is that you can’t add more than 1 gift card to the site. Makes no sense especially if you & your wife own the account. We should be able to add more then 1 Amazon gift card to use
Lord have mercy!!!! • Aug 14, 2026 ★ 3
I love Amazon with the exception of a few things, search options never seem to give me what I am searching for.

And if I am grocery shopping why are you making me 3 different shopping grocery carts! I am in the fresh store stop creating carts in over night carts and local grocery stores. Make it clear!!!! gah!!!
Lazenne • Aug 14, 2026 ★ 3
Occasionally items ordered will be transferred to USPS for delivery, which is a problem for me. USPS does not deliver directly to my door like Prime does, which is a feature I depend on. Unfortunately, the app does not inform you of circumstances that might cause your package to be transferred between the services. If it tells you you will have Prime deliver your package, it isn’t necessarily so.
IG 1_a_guzman • Aug 14, 2026 ★ 1
I am a prime member and have been for a while, and your shipping now SUCKS!!!! Paying for a membership to benefit shipping and getting no benefits! I now order more from tik tok than Amazon, only reason I even keep the prime is my wife, or I would drop it in a heartbeat.
Lexchance • Aug 14, 2026 ★ 2
Why did they take away the customer service option?! I don't know man Amazon is really pissing me off lately
1st ET • Aug 14, 2026 ★ 3
The app was better before it would allow you to pick a delivery locker nearby easy enough. Not anymore. I had to go to extremes to finally add a locker near me to my address option.
Also I picked prime and keeps defaulting to regular shipping. It is annoying.
JakeFishing70 • Aug 14, 2026 ★ 1
This horrible company never delivers on the dates they say they will, usually 2-3 days after the already 2 day shipping, they did it most recently with lawn mower blades and they delivered an empty box to top it off. I called and let them know I am running a lawn care business and would like the blades asap. They said I should see a new set in less then 24 hours, it’s been 36 hours and in the app it just keeps getting pushed back a day so it says it’ll be delivered tomorrow. I’ve cancelled before due to never getting packages with 2 day shipping so what’s the point of paying for them to screw up, they got me back with half priced subscription and all was well for the first month but over the last 3 months it’s gone super downhill, back to waiting many additional days for things that should’ve shipped in 2 days.
Rosepetal960 • Aug 14, 2026 ★ 4
I usually select my items based on shipping time. Too many times my shipping date is changed or it is delayed after I have made my purchase. This forces me to shop a 2nd time, elsewhere, and return the late item.
leshia rogers • Aug 14, 2026 ★ 5
But the things we get and don’t either love or don’t fit the return is fast and really easy and convenient..
Fahlts • Aug 14, 2026 ★ 4
Why Amazon saudi Arabia so expensive Compared to Amazon US
GTKE • Aug 14, 2026 ★ 2
This used to be a great service, but now the mistakes are constant. The lies about pricing. The delivery problems. Amazon is not what it used to be. I’ve talked to tech-support several times in the last few weeks and they admit that there are problems but so far they’ve done nothing to fix it. The more they rely on AI the less gets fixed. My frustration level is now so high that I am done with Amazon..
lexy.volkova • Aug 14, 2026 ★ 1
Liebes Amazon-Team, ich werde mich über Sie beschweren. Sie haben meine Bestellung bereits dreimal ohne Angabe eines Grundes storniert.
Z617boston • Aug 14, 2026 ★ 3
They changed the Amazon Fresh shopping experience on the app and now it’s awful. They now include non Fresh items in the “buy again” portion of the grocery app. It used to be so easy and efficient and now it’s kind of a pain. Less delivery day/time options and sometimes no options at all. Items arrive at different times and sometimes different days. Have used Fresh for years but now need to switch to instacart
I love amazonnnnn • Aug 14, 2026 ★ 5
Amazon is very helpful because they can deliver stuff within a day if I am needing things especially things for maybe trips camping pool day picnics and much more. I recommend getting this app.
LizEl1109 • Aug 14, 2026 ★ 1
Only shows an extremely limited number of reviews (like 5-10 on products that have over 20k reviews), and doesn’t let you filter reviews by date or number of stars. You can request more reviews but it can take up to 5 business days. This is a recent change is bad for consumers and reduces transparency. People will end up buying multiple products and making more returns that could have been avoided with more transparency in reviews that customers have taken the time to write. To be blunt, it’s idiotic. It’s going to be less environmentally friendly and more costly for both amazon and consumers.
Sukina aljaffal • Aug 14, 2026 ★ 1
طلبت منتجات ولم يتم التواصل معاي واللي يتصل يدق رنه ولا استطيع الوصول له وللان الطلب ماوصلني
Snapbackabro • Aug 14, 2026 ★ 1
Sick of Amazon doing an ai search every time I try to look for something. I already know what I’m looking for - I don’t need an ai summary about it!
Trabajo muy mal • Aug 14, 2026 ★ 2
No entiendo porque cuando compra algún artículo me dice que me lo entrega en una fecha que es cuando lo nesesito y luego que hago la compra me cambian la fecha y me lo entregan de 4 a 7 días después de la fecha anterior
busygal52 • Aug 14, 2026 ★ 1
This app just keeps getting worse! There are so many things about this latest update that are just plain annoying. First, the home screen is overwhelming. The rows and rows of things to buy that I have absolutely no use for are not an improvement at all. I use the home screen mainly to go back to my browsing history. But wait — it isn’t there anymore! Why should I have to search for my browsing history to see things I might want to revisit? But wait —there’s more! When I do search for my browsing history, “Alexa for Shopping” shows up to “assist” me. Stop it with the Alexa integration with Amazon! It should be an option for people who want it via the Alexa app. And reviews — the ability to see reviews as “most recent” is now gone?!? I don’t want to see only the best reviews that may be 3 years old! Every online shopping site allows you to see the newest or most recent reviews. Stop burying them!! And what’s with the link to “get more reviews?” Click on it only to get a notification that I will receive an email to see more reviews in 5 days? Wait, what??? Seriously?? These frustrating improvements are not making my shopping experience better. They are making me want to shop elsewhere. Fix it! All of it! Please?