SaaS Metrics
App Store
Ola: Book Cab, Auto, Bike Taxi
Book Cabs, Autos & Bike Taxis with Ola
Whether it’s your daily commute, a quick trip across town or an intercity journey, Ola helps you find the right ride for every plan. Book a cab, auto or bike taxi, choose from multiple payment options and track your ride in real time—all from one app.
With over 40 million users across 200+ cities in India, Ola Cabs makes everyday travel simple, convenient and reliable.
Reliable and affordable rides for every preference
No matter how you choose to travel, Ola offers reliable and affordable ride options to match your needs. From quick solo trips and everyday commutes to comfortable family journeys and longer intercity travel, find a ride that fits your plans.
• Ola Bike Taxi
In a hurry or travelling on a budget? Book an affordable Ola Bike Taxi and move through city traffic with ease. A practical option for solo riders and short daily trips.
• Ola Auto
Skip the haggling and long waits. Book an Ola Auto from your doorstep and enjoy convenient city travel with transparent fares.
• Ola Mini
From quick errands to everyday commutes, Ola Mini offers comfortable and economical cab rides whenever you need them.
• Ola Prime Sedan
Looking for more space and a better ride experience? Sit back and travel comfortably in a spacious Ola Prime Sedan.
• Ola Prime Plus
Enjoy a more dependable cab experience with comfortable sedans, top driver-partners, faster allotment and no cancellation worries.
• Ola Prime SUV
Travelling with family, friends or extra luggage? Ola Prime SUV gives you more seats, extra legroom and ample boot space.
• Ola Rentals
Rent a cab for a few hours and make multiple stops along the way. Ola Rentals is ideal for busy days, meetings, shopping, sightseeing and running errands across the city.
• Ola Outstation
Planning an intercity journey, weekend trip or visit home? Book an Ola Outstation cab and travel comfortably without having to drive.
• Ola Corporate
Make business travel safer and simpler by tagging eligible work-related trips as Ola Corporate rides.
• Ola Parcel
Need to send or receive a package within the city? Book an Ola Parcel directly from the app and track the delivery in real time.
Booking a ride is simple
• Set your pickup location
• Enter your destination
• Compare the available ride options
• Choose the cab, auto or bike taxi that suits you
• Pay using Cash, Ola Money Wallet, Amazon Pay Wallet, UPI or Credit/Debit Card
• Track your ride in real time
More benefits of taxi bookings with Ola Cabs:
• Secure OTP
Every ride begins with a unique OTP, helping ensure that you start your journey with the correct driver-partner.
• Schedule a Ride
Have an important meeting, flight or early-morning plan? Schedule your cab ride in advance and be better prepared.
• SOS Safety Feature
Access the emergency call option after your ride is confirmed and connect with Ola’s Safety Response team when you need assistance.
• Live Ride Tracking
Track your cab, auto or bike taxi in real time from booking to drop-off.
• Emergency Contacts
Add up to five emergency contacts and share your live ride-tracking link and driver details with them via SMS.
From an affordable bike taxi and a doorstep auto booking to comfortable cabs, hourly rentals and outstation taxis, Ola has a ride for every journey.
Download the Ola Cabs app and book your next ride in just a few taps.
Got questions about the Ola app? Visit the Ola Cabs support website (https://help.olacabs.com/support/home) for more information or write to us at support@olacabs.com.
Stay up-to-date on all our exciting offers and latest happenings by connecting with us online.
• Follow us on Twitter - twitter.com/Olacabs
• Like our Facebook page - facebook.com/Olacabs
• Follow us on Instagram - instagram.com/olacabs
View Raw Thread
Developer & User Discourse
Itdon’tmatteer • Jun 11, 2026
★ 1
How the heck this app got 4.6 rating on iOS? Fake reviews and rating. Look at all latest ratings nothing less than poor one star. Downloaded this app on iOS and it doesn’t move past map for Ola. Uninstalled it 3 times and still no work around. Asked AI and was told since Apple ID is from us region the app won’t work. This is sick! Just look at all recent reviews stating same that app won’t go past maps. Poor developer and piss poor company response.
Anjali.Sinha • May 19, 2026
My ride is not ending in app even though it ended and I paid for it. There is no option to raise ticket for that as you only give automated replies to set questions. No other support option
vastav9 • May 18, 2026
I wonder how come this be a big ride hailing service in India, which can’t even provide a good support. For every issues it says “write to us” without even providing any contact on how to reach them. Functionality as simple as creating account has issues in the app. It says that too many accounts in the device when I just installed the app now.
5/17: received review response asking to contact on Facebook messenger. Will post my update.
5/17: received review response asking to contact on Facebook messenger. Will post my update.
manonfire20 • May 11, 2026
Tried 3 times but they never sent out otp code for sign up. Went with Uber
jhashubham28 • May 4, 2026
Auto drivers use the app for customer acquisition and then quote their own price, whats the point of the app? Cabs are unclean, when you book premier cabs, they send you the same used cab, but they charge higher prices, 2x prices and also expect a tip? The cancellation rate is crazy high, you book 6 times to get one confirmed cab. There’s no respect for the customers, and no integrity from the drivers. It’s as frustrating as it gets. There’s a rider mafia, and these apps are helpless in front of the drivers. Overall, a very very poor experience, not sustainable if you don’t own a car here. You’re at the mercy of these greedy, unprofessional drivers and the company has done nothing to rein them in.
Hellosri • Apr 26, 2026
App is unusable, it does not send an OTP for the initial setup if you have a US phone number.
I just use uber, works great
I just use uber, works great
RickyWobbly • Mar 2, 2026
I tried creating an account on Ola due to an upcoming trip, but their SMS messages never go through. I asked for a call, which at first was intercepted by iOS call screening leading to me only getting two digits. I asked for a second call, which I received. However, Ola claimed the code was expired, and now I cannot request any more calls! Ola keeps saying, “sorry, we’re unable to serve your request,” when I ask for an OTP via call now. This is ridiculous.
frustated remitly customer • Feb 22, 2026
iOS App just showing the plain ola map at the current location. No other menu or navigation items, no search box to enter address. Just plain map layer. Tried re installing but the problem remained the same. Not sure if it's problem with USA number, though ola says it supports USA numbers.
AAMETA • Feb 14, 2026
Installed and reinstalled app multiple times but not working. All I see is the map but no other information or options for booking. The map is also not interactive.
Yhemant • Feb 8, 2026
First of all Ola drivers are unprofessional. Ask to pay offline and go on meter.
If you are going to Airport or Train station, make sure you don’t book Ola as driver will cancel the ride or ask for money offline.
Report this to Ola Support and below is there response :
We are sorry for inconvenience caused. We will continue with rides. So lame!
Never try Ola. Uber is better.
If you are going to Airport or Train station, make sure you don’t book Ola as driver will cancel the ride or ask for money offline.
Report this to Ola Support and below is there response :
We are sorry for inconvenience caused. We will continue with rides. So lame!
Never try Ola. Uber is better.
jeffkinson • Feb 2, 2026
After entering a phone number and OTP, the app just shows a map of my location. There are no visible overlays, buttons, or any way to request a ride or take any action at all.
I012575 • Jan 31, 2026
I can’t get past the initial Ola Maps screen on my iPhone. Reinstalled the app as well as restarted my phone. No issue with the WiFi connection.
Jordache922 • Jan 22, 2026
Tried over and over to use it but it would never give me the option to find a ride. Just opened to a map with my location but zero other options.
Update: they contacted me three weeks after this review, which was three weeks after I needed the app lol.
Update: they contacted me three weeks after this review, which was three weeks after I needed the app lol.
22lions • Jan 11, 2026
Only one option: open with phone number. But the code never arrives. Total imbecility!
DisappointedVegas • Jan 10, 2026
Was hopeful to try a new service, but despite entering my number several times to attempt to get a code to confirm the account no code ever comes
Loyal Office365 fan • Jan 8, 2026
Damn OTP never arrives to a US phon number even though US phon number is an option. Unnecessarily painful. But I guess in India, people don’t feel accomplished unless it comes with pain & drama.
World:Traveller • Dec 30, 2025
Just installed Ola app to book a ride but it’s not working beyond showing me current location.
C.Jurado • Dec 28, 2025
Been to India a few times over the past 3 years. I haven’t been able to login because I can’t get an otp (or even verification voice call) with any of my foreign numbers or my wife’s foreign numbers. If the app isn’t planning to support foreign phone numbers, kindly remove them from the app as a login option. Suggest tourists without a local number to stick to other apps.
Chinmayk77 • Dec 28, 2025
The drivers accept the ride and don’t move- they expect us to cancel, so that they can get cancellation fee. Uninstalled the app
Sarvesh_Gawas • Dec 26, 2025
I am writing to dispute an outstanding balance on my account for a ride where the driver purposefully bypassed the OTP process and insisted on a cash payment, claiming the app was malfunctioning.
Key Points:
Pickup Issue: The driver refused to pick us up from the designated 2nd floor, forcing us to go to the top floor/terrace due to "traffic."
OTP Avoidance: Upon arrival, I requested the driver enter the OTP to start the ride. He refused, claiming the Ola app was not working, and started the trip manually without my verification.
Payment Dispute: At the end of the trip, the driver again blamed app issues, stating the fare hadn't reached his account. He forced us to pay the full amount in cash.
Duplicate Charging: Despite paying in cash, I have now received an "Amount Due" email notification, meaning I am being charged twice for a ride the driver handled outside of official protocols.
Multiple support cases open to fix this issue unfortunately OLA grievance is not smart enough to handle issues. These guys together supported for fraud.
Key Points:
Pickup Issue: The driver refused to pick us up from the designated 2nd floor, forcing us to go to the top floor/terrace due to "traffic."
OTP Avoidance: Upon arrival, I requested the driver enter the OTP to start the ride. He refused, claiming the Ola app was not working, and started the trip manually without my verification.
Payment Dispute: At the end of the trip, the driver again blamed app issues, stating the fare hadn't reached his account. He forced us to pay the full amount in cash.
Duplicate Charging: Despite paying in cash, I have now received an "Amount Due" email notification, meaning I am being charged twice for a ride the driver handled outside of official protocols.
Multiple support cases open to fix this issue unfortunately OLA grievance is not smart enough to handle issues. These guys together supported for fraud.