DocsAlot for customer support

What a great idea! Congrats on the launch. Your team is firing on all cylinders lately 🔥

The part that sold me is the bot saying "this isn't documented yet" instead of guessing. As a solo dev, the same "how do I…?" questions in Slack eat more time than I'd like to admit, so answering where people already are — and turning the unanswered ones into a draft doc a human approves — feels like the right loop. Congrats on the launch!

@new_user_2790a57d4d can the bot answer questions in more than one language, if the docs themselves are only in English?

Congrats on the launch!How does the knowledge base gets up to date while product updates?

Fazian is a great founder. Excited to see new launches!

Congrats on the launch! It would be cool to be able to connect it to github so it keeps the documentation up to date when the code changes.

congrats on the launch faizan. answering inside slack is the part i would use, sending people to a help center usually means they never come back. my only worry is outdated docs, a confident wrong answer is worse than no bot at all

most of our clients get support questions in telegram groups, way more than slack or discord honestly. any plans for telegram

the "this isn't documented yet" reply in the screenshots is the part i like, a bot that makes up an anwser in a public discord is worse than no bot at allwhen a teammate then answers in the thread, can DocsAlot draft the missing article from that reply??? or does someone still write it by hand

Hey Product Hunt! 👋We built DocsAlot’s Slack and Discord bots so your community can ask questions about your product right where they’re already talking.To get started, just enter your website, and we figure out all the context, including your branding, and you get a proper bot answering questions for your community. For this, launch we are giving out one month free, unlimited AI responses. Just sign up, enter your site. Connect to slack, and try it out. We wanted to make those recurring “how do I…?” questions easier for everyone: the person asking, the teammate answering, and the next person with the same question.If the bot cannot find any relevant content, it simply says it can't and flag that query as undocumented. The team then has a change to create a draft page from it.