Transparency And Visibility In Algorithmic Management: Configuring Coordination And Control In Platform Governance

Recent years have seen increased interest in algorithmic management and related information strategies within platform governance. This paper highlights four information scenarios, examining them through the lens of degrees of transparency and visibility. These scenarios define three information strategy mechanisms operating at the institutional, cognitive, and behavioral levels. Although gig work on digital platforms governed by algorithmic management has recently attracted significant attention, few studies have investigated the real-world implementation outcomes of algorithmic information management and their relation to aspects of algorithmic coordination and control. We therefore use qualitative research methods to synthesize the four algorithmic information scenarios identified in the study, clarifying the actual effects of information presentation under algorithmic management and their connection to platform governance goals, thereby addressing this research gap.