We're Here to Support Your Success
Choose the support channel that works best for you. We're committed to helping you get the most out of Roipad's analytics platform.
Community Support
Join our Discord community
All general support is handled through our Discord server. Get quick answers from our community and support team, share experiences with other users, and stay updated with the latest features and announcements.
Instant responses from community members
Access to knowledge base and tutorials
Real-time discussions with the development team
Urgent Support
Direct email for critical issues
For urgent matters that require immediate attention from our support team, please email us directly. Our service agents typically respond within a few minutes during business days.
Priority response for critical issues
Direct access to our support specialists
Secure handling of sensitive information
Email our support team at:
support@roipad.comWhich Support Channel Should I Use?
Use Discord For:
- General questions about features
- Technical troubleshooting
- Feature requests and suggestions
- Community discussions and tips
Use Email For:
- Urgent account or billing issues
- Security concerns or data privacy
- Enterprise or partnership inquiries
- Sensitive business information
Still Have Questions?
Check out our documentation or visit our Discord community where thousands of users and our support team are ready to help you succeed.