App Store

Amazon Alexa

Originator AMZN Mobile LLC
Primary Metric 5,755,417
Use the Amazon Alexa app to manage Alexa-enabled devices, control music playback, view shopping lists on the go, keep track of upcoming reminders, check on active timers and much more. When you enable hands-free with Alexa, you can talk to Alexa by simply saying “Alexa” when the app is on your screen. The more you use Alexa, the more she adapts to your voice, vocabulary and personal preferences. DISCOVER MORE • Get more out of your Echo device through personalized feature recommendations from Alexa • Discover and enable recommended Alexa skills • Pick up where you left off directly from the home feed with lists, shopping, or recently played Music and Books MANAGE YOUR DEVICES • Set up your Alexa-enabled devices, control or check status of your compatible smart lights, locks and thermostats at home or on the go • Create routines to automate your smart home devices MUSIC & BOOKS • Connect to music services like Amazon Music, Pandora, Spotify, TuneIn, and iHeartRadio. Choose a song or playlist and listen on your Alexa-enabled devices • Create speaker groups to play music across your compatible Echo devices for multi-room music ORGANIZE YOUR DAY • View and edit shopping and to-do lists on the go, get weather and news updates, manage timers and alarms, and more STAY CONNECTED • Use Drop In from your app to connect instantly with your compatible Echo devices, like a two-way intercom • Call or message supported Alexa-enabled devices, at no additional cost. By using this app, you agree to Amazon’s Conditions of Use (www.amazon.com/conditionsofuse), Privacy Notice (www.amazon.com/privacy), and all of the terms found here (www.amazon.com/alexaterms).
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Developer & User Discourse

Upset customer 3035 • May 28, 2026 ★ 1
Terrible changes. Not user friendly for multiple devices
Tds743 • May 28, 2026 ★ 5
Alexa is one of the best Apps around. Pleasant voice, learns your style and vocals quickly and provides amazingly accurate and detailed answers to even complex questions
GentleAngel • May 28, 2026 ★ 1
So dependent on the internet and difficult to reboot. Not acceptable.
rneff13 • May 28, 2026 ★ 1
My Amazon Alexa always struggle to connect to wifi. Re-setting up the wifi usually takes my 30 minutes or longer. Ready to find a better product!
ssdffgghhjjkl • May 28, 2026 ★ 1
After moving it’s not easy renaming rooms and setting up devices.
Apple Music errors • May 28, 2026 ★ 1
This app has been giving me major troubles. For months it hasn’t let me connect to my Apple Music to my Alexa. And it has multiple bugs, it won’t load anything.
Lisamncg • May 28, 2026 ★ 1
Please be careful there are way too many people in my neighborhood that can pull up my stuff as well as I can pull up stuff like cameras that I shouldn’t be able to
GarySipsey • May 28, 2026 ★ 1
Amazingingly, works sometimes. Don’t bother with trouble shooting w Alexia. Waste of time. Just buy new plugs and throw away plugs you ordered last month. Guaranteed to work sometimes. Alexia VOICE don’t follow its instructions!!!
Arriba la chapizza🍕 • May 28, 2026 ★ 1
No me deja agregar mi cuenta de aplicación
NanaBee121 • May 28, 2026 ★ 3
I’ve been using Alexa for 8+ years. I love Alexa. I’ve connected light switches, plugs and light bulbs, and I have also created routines. I still find the app very cumbersome to use. She’s bulky, she’s aged and has simply not kept up with technology or clarity for the customer focused activities. Alexa is still kind of “drop down menu” driven app. If you look at current banking apps, or today’s cell phone apps, there is straight forward, clear selections on the screen in front of you, and some are may be icon driven.
Please, please consider a makeover for this app and make it more current, clarity of instructions, more focused on your customers being able to understand the instructions enough, to unleash Alexa’s power!!!
Apollo_I3 • May 28, 2026 ★ 1
Where is the skills menu? I don’t wanna have to talk to an AI Chatbot just to get to a menu item
Anon23232 • May 28, 2026 ★ 1
The worst thing Amazon has ever released and it spies on you.
Diggity Dy • May 28, 2026 ★ 1
I feel like leaving a one-star review has become the only reliable way to report app-breaking glitches that somehow survive multiple app updates for weeks at a time without being fixed.

The Alexa Assistive Reader feature for Kindle books has become increasingly frustrating to use because of persistent playback and interface bugs that make basic listening functions unreliable.

Major issues include:

• When attempting to open the chapter list while a book is playing, the app frequently glitches, flashes, and refuses to open the chapter menu at all. During this process, the playback controls disappear entirely, including the player button itself, and the only remedy is fully closing and reopening the app and restarting playback.

• The 30-second rewind and fast-forward buttons are extremely unreliable. Instead of moving backward or forward appropriately, the app often repeats the same sentence or line over and over again as if it’s stuck buffering or trapped in a playback loop. Eventually it may jump ahead unpredictably, overshoot, or require multiple repeated taps before functioning properly.

• Navigation becomes confused after these glitches occur, making it difficult to reliably return to the intended location in the book.

For people who actually rely on Assistive Reader for accessibility, bedtime listening, multitasking, or reading support, these are not minor annoyances — they significantly interfere with usability.

Also, adding a sleep timer would be an incredibly welcome and overdue feature for Assistive Reader. Many people listen while falling asleep, and the absence of a basic timer feels like a strange omission compared to virtually every audiobook or audio playback platform available today.

Please stop prioritizing cosmetic updates while core functionality and accessibility features remain unstable.
GST10000 • May 28, 2026 ★ 1
I was given an Echo Speaker for free as the owner couldn’t make it work. To play music you need it plugged in, connected to this app, and connected to WiFi- You cannot listen to music through Bluetooth until it can record your audio and connect to internet to send out that information. Every high review of this app and their connected products is lying to you.
List maker PG • May 28, 2026 ★ 1
You changed basic functions and have made the shopping list something to query? Poor design
Marine CID • May 28, 2026 ★ 2
Sorry, but the new UI UX in the Alexa App is horrible. I don’t even use the app anymore because of it. My advice, give the users some options to configure their Home Screen and not force them to use this disaster.
okmichaelj • May 28, 2026 ★ 1
Can’t find anything whatsoever anymore. I’ve searched and searched everywhere. I even asked Alexa herself and she gave me incorrect information. She doesn’t even know!
hrnjd ww,jen3je • May 28, 2026 ★ 1
Can’t turn off night mode
JD 1962 • May 28, 2026 ★ 1
Terrible
AngieHqer • May 27, 2026 ★ 1
If I want a timer with a voice, I can use my phone; that’s all the dot Alexa service is good for now. Anything request/practice/program that worked yesterday will suddenly no longer be feasible at the worst possible minute. They seem to be counting on a sunk cost fallacy to keep you thinking the services they once offered will miraculously come back. They won’t. Just like warehouse jobs won’t help their communities. Between that and Bezos flapping his HGH gums smugly tqlking about his taxes, I just ripped the devices out and canceled my subscriptions. No thanks—this waitress will pay her taxes—why don’t you pay yours and conduct a fair business. Not a suggestion. Disgusting.