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Product Hunt
Chatway MCP
Let ChatGPT & Claude answer customer support tickets via MCP
Chatway is a live chat and customer support platform that lets you bring your own AI agent. Connect ChatGPT, Claude, Gemini, Cursor, or any MCP-compatible assistant to manage customer conversations, reply to messages, search contacts, and access your knowledge base. No coding required. Chatway also includes a built-in AI Support Agent, shared inbox, help center, automation, iOS and Android apps, and integrations with WhatsApp, Instagram, Facebook Messenger, and more. Get started for free.
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Developer & User Discourse
[Redacted] • Oct 15, 2026
Looks great! The MCP feature is really useful and easy to set up. I'd definitely recommend it.
[Redacted] • Oct 15, 2026
I was looking for something like this since last few days and found this today.. Highly recommended!
[Redacted] • Oct 15, 2026
Looks great. Congrats @gal_d1 on the launch
[Redacted] • Oct 15, 2026
Super clean and highly recommended. I was waiting for MCP support for so long 🎉
[Redacted] • Oct 15, 2026
Congrats on the launch! Really like the idea of connecting any compatible assistant directly.
[Redacted] • Oct 15, 2026
Great functionality, was waiting for this!
[Redacted] • Oct 14, 2026
Hey Product Hunt! 👋
I'm one of the founders of Chatway, and we're excited to be back with a major update!
We've been building Chatway to make customer support easier for businesses. Today, we're taking it a step further.
You can now bring your own AI agent to Chatway using MCP.
Instead of being limited to a built-in chatbot, you can connect tools like ChatGPT, Claude, Gemini, Cursor, and other MCP-compatible assistants directly to your customer support workspace.
Your AI assistant can:
Read, search, and summarize customer conversations
Draft and send replies
Search contacts and your knowledge base
Manage conversations, assignments, and more
All through a secure connection, without writing code.
And if you don't have your own AI agent, Chatway still includes everything you need: live chat, a built-in AI Support Agent, a shared inbox, automation, and multiple support channels.
MCP is available on our free plan, so you can try it without paying.
I'd love to hear what AI workflows you'd build with Chatway, and what integrations you'd like us to support next!
Thanks for checking us out! 🙌
I'm one of the founders of Chatway, and we're excited to be back with a major update!
We've been building Chatway to make customer support easier for businesses. Today, we're taking it a step further.
You can now bring your own AI agent to Chatway using MCP.
Instead of being limited to a built-in chatbot, you can connect tools like ChatGPT, Claude, Gemini, Cursor, and other MCP-compatible assistants directly to your customer support workspace.
Your AI assistant can:
Read, search, and summarize customer conversations
Draft and send replies
Search contacts and your knowledge base
Manage conversations, assignments, and more
All through a secure connection, without writing code.
And if you don't have your own AI agent, Chatway still includes everything you need: live chat, a built-in AI Support Agent, a shared inbox, automation, and multiple support channels.
MCP is available on our free plan, so you can try it without paying.
I'd love to hear what AI workflows you'd build with Chatway, and what integrations you'd like us to support next!
Thanks for checking us out! 🙌