SaaS Metrics
Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified team inbox. Designed for healthcare professionals and their patients, Spruce takes your clinical operations to the next level, with powerful, easy-to-use tools for team collaboration, panel management, telehealth, business phone functionality, and automated custom communications.
Healthcare Professionals: Start your free 14-day trial today—no credit card required.
Patients: Spruce is always free. Download to connect with your care team for secure messaging and telehealth.
— SPRUCE FOR HEALTHCARE PROFESSIONALS —
• Get new phone and fax numbers, or transfer in your existing lines
• Robust mobile and desktop apps
• Built-in compliance: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communication read, write, and view
• Advanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription, VoIP, number sharing
• Messaging and fax: Secure individual and group messaging, two-way SMS texting, secure two-way eFax
• Telehealth: Secure video calling, as well as adaptive clinical questionnaires for patient intake and screening
• After-hours: Automated schedules adjust your phone system and messaging to match your business hours
• Automation: Save messages for reuse, schedule messages for future delivery, implement automatic message responses for common needs
• Panel management: Contact and conversation tagging, patient list upload, advanced search, bulk messaging, and custom inbox configuration and communication routing for each team member
• Team collaboration: Secure team chats, shared inboxes, internal notes, and @-paging bring the features of modern team software to the healthcare space
• And more…!
— SPRUCE FOR PATIENTS —
• Sign in to a free and secure patient app, on mobile or desktop
• Receive video calls from your care team
• Send and receive secure messages, including photos
• Receive alerts for new activity
Ask your healthcare team for an invitation to connect on Spruce. If they're not on Spruce yet, ask them to sign up today!
Product Positioning & Context
Related Ecosystem & Alternatives
Discover adjacent products, open-source repositories, and developer tools sharing similar technical architecture.
Deep-Dive FAQs
What is Spruce: Medical Communication?
Spruce: Medical Communication is a digital product or tool described as: Spruce Health
Where did Spruce: Medical Communication originate?
Data for Spruce: Medical Communication was aggregated directly from the Apple App Store community ecosystem, representing raw developer and early-adopter sentiment.
When was Spruce: Medical Communication publicly launched?
The initial public indexing or launch date for Spruce: Medical Communication within our tracked developer communities was recorded on February 26, 2016.
How popular is Spruce: Medical Communication?
Spruce: Medical Communication has achieved measurable traction, logging over 92,069 reviews and facilitating 5 recorded discussions or engagements.
Which technical categories define Spruce: Medical Communication?
Based on metadata extraction, Spruce: Medical Communication is categorized under topics such as: Medical, Health & Fitness.
How does the creator describe Spruce: Medical Communication?
The original author or development team describes the product as follows: "Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified tea..."
Community Voice & Feedback
spruce is ok
This app has worked very well for me. Easy to use.
Spruce is new to me; but, very much like patient portals I’ve used before and use now. I like it because it seems to be more directed for communicating directly with my physician and therefore seems easier to me to use than the patient portal.
Actually this is a very good idea!.It’s something that benefits me in so many ways!..It saves me from staying on the phone,also once my prescription is ready I receive a email..I never would’ve thought that following instructions would be so easy.
I don’t normally operate on these things cause they don’t normally work too well but Dr. Andy Wolff’s SPRUCE I write and I back directly.
I like the portal feature to message physicians. So far, it’s been a helpful app. I would like to see improvements with having a search feature to search out keywords in the portal so I can easily access info from past months.
Dr. Katelyn is the best. She is on top of things and has helped me in a very time efficient manner. Thank you for all you do!
The ability to have rapid chats directly with my doctor without have to run the gauntlet of phone and portal messages that rarely are answered by people who know nothing about me is a major relief. I have an autoimmune disorder that is very difficult to treat and every day I feel different, so having direct access to the doctor has made a major difference to my mental and physical health. This is the way medicine should be.
Member dashboard does not work. You pay $99 and can't set up an appointment.
Fast and easy very useful to me and my family
I really like Dr. Jennifer Li. Whenever I have questions, I can reach out to her, and she responds quickly to resolve my concerns; she is a highly responsible and excellent
They have been absolutely wonderful and so easy to work with. They also go above and beyond to work with you when life happens.
Call drop, and they freeze a lot don’t care for the app
Clean interface, quick , clear team communication, great for staying connected with patients.
Top notch!!!!
Discovery Source
Apple App Store Aggregated via automated community intelligence tracking.
Tech Stack Dependencies
No direct open-source NPM package mentions detected in the product documentation.
Media Tractions & Mentions
No mainstream media stories specifically mentioning this product name have been intercepted yet.
Deep Research & Science
No direct peer-reviewed scientific literature matched with this product's architecture.