SaaS Metrics
An Award-winning Member Health Experience
Blue Cross Blue Shield of Michigan ranked #1 in Commercial Health Plan Member Satisfaction in Michigan, four out of five years. We're also rated highest for Digital Channels and Helping Save Time or Money. Download the app for a secure and convenient way to manage your health plan online. For JD Power 2026 award information, visit jdpower.com/awards.
Enjoy convenient access on the go:
• View your member ID card and add it to your digital wallet
• Find in network doctors and hospitals
• See covered services and plan balances (deductible, out of pocket, etc.)
• Get virtual care with our 24 hour nurse line and telehealth options
• Review claims and EOBs
• Make bill payments (for non employer coverage)
• Compare provider quality ratings and estimated procedure costs
• Check your HSA/FSA balances via HealthEquity
• Choose and view your Primary Care Physician
• Look up prescription drug prices and coverage rules
• Complete health assessments and explore wellness tools
This app supports most Blue Cross plans except:
• FEP members with a PPO plan
• MESSA members
• Blue Cross Complete (Medicaid) members
Permissions
Identity[XH1.1]
Google Play™ services need this in order to send you push notifications. BCBSM won’t use anything related to your identity that isn’t associated with your account with us.
Wi-Fi connection
This access allows the BCBSM app to check for an active internet connection, which allows the app to function correctly.
Photos and other media
We use this access to deliver PDFs to you and to display your virtual ID card. BCBSM will not access or use your pictures or saved files for any other reason.
Questions about the app? Please visit bcbsm.com/app
© 1996-2026 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. We provide health insurance in Michigan. State and Federal Privacy laws prohibit unauthorized access to Member’s private information. Individuals attempting unauthorized access will be prosecuted.
Product Positioning & Context
Related Ecosystem & Alternatives
Discover adjacent products, open-source repositories, and developer tools sharing similar technical architecture.
Deep-Dive FAQs
What is BCBSM?
BCBSM is a digital product or tool described as: Blue Cross and Blue Shield of Michigan
Where did BCBSM originate?
Data for BCBSM was aggregated directly from the Apple App Store community ecosystem, representing raw developer and early-adopter sentiment.
When was BCBSM publicly launched?
The initial public indexing or launch date for BCBSM within our tracked developer communities was recorded on May 18, 2016.
How popular is BCBSM?
BCBSM has achieved measurable traction, logging over 77,033 reviews and facilitating 5 recorded discussions or engagements.
Which technical categories define BCBSM?
Based on metadata extraction, BCBSM is categorized under topics such as: Medical, Health & Fitness.
How does the creator describe BCBSM?
The original author or development team describes the product as follows: "An Award-winning Member Health Experience
Blue Cross Blue Shield of Michigan ranked #1 in Commercial Health Plan Member Satisfaction in Michigan, four out of five years. We're also rated highest f..."
Community Voice & Feedback
I’ve tried multiple times through the app to order a physical ID membership card and I never receive it
Very simple and easy to review claims
Doesn’t open quickly, doesn’t update in a timely manner either
Zeus
Helpful
Slow navigation and took several attempts for app to load.
This app is always either not working or full of bugs. Every once in a while I use this app I get the “oops there has been a technical error” gotta love these insurance companies taking all the money yet having Stone Age app quality
Finally deleted the app as it became a waste of space. I have no idea why because my insurance is still with blue cross but for some reason every time I try to log in I get an error about an unexpected technical error. The only way I’m able to view my policy information is on the website now. It’s been like this for nearly a year.
My phone is the most recent model and my iOS and apps are always up to date. I’ve tried deleting and reinstalling. I’ve tried turning off Face ID log in. Tried manually plugging in my user id and password. I can’t use the app at all.
Do not recommend.
My phone is the most recent model and my iOS and apps are always up to date. I’ve tried deleting and reinstalling. I’ve tried turning off Face ID log in. Tried manually plugging in my user id and password. I can’t use the app at all.
Do not recommend.
Having all the information on an app is great but you have to wait forever for the app to do anything, load times are slow.
Please fix it you are literally telling me I owe you money and making it impossible to see why
The app isn’t working on my phone hasn’t for a while now. When is it going to be up and running again?.
every time I go to open this app, I have to update it, why are there so many updates to it
Slow and unresponsive just like they are. So sad that they have some really good doctors but suck at taking care of people or updating their app.
I didn’t not know how BCBS gets away with what they do. Change coverage with no notification and there app is just as shady, giving very limited information about coverage, with no helpful contact. I could go on for days. Suffice it to say, as I type this I am out of seizure medication and BCBS and Optum have sent me back and forth, neither approving a 7 day supply.
The app refuses to work recently. Every time I try to log in, it says it has difficulty and try later.
Discovery Source
Apple App Store Aggregated via automated community intelligence tracking.
Tech Stack Dependencies
No direct open-source NPM package mentions detected in the product documentation.
Media Tractions & Mentions
No mainstream media stories specifically mentioning this product name have been intercepted yet.
Deep Research & Science
No direct peer-reviewed scientific literature matched with this product's architecture.