SaaS Metrics
With the award-winning State Farm app, you can manage your insurance policies and other products, request roadside assistance, file and track claims and much more.
Drive Safe & Save® is on the move!
• We’re moving all the great features of our safe driving discount program — Drive Safe & Save — into the State Farm app.
• If you’re enrolled in the program, we’ll email the first person listed on your auto policies when it’s time to start using the State Farm app to access your Drive Safe & Safe details.
• If you’re already using the Drive Safe & Save app, you won’t lose any of your info.
IMPORTANT: Drive Safe & Save terms of use, including precise location data collection and sharing, only apply to customers who set up Drive Safe & Save and enable specific permissions on their mobile devices.
View and manage your insurance policies.
• Quickly pay your insurance bill — even with Apple Pay.
• View your insurance card and add it to Apple Wallet.
• View your insurance policies and coverage details.
We’re here to help when you have a claim.
• File a vehicle, property or vehicle glass claim.
• Track the status of your claim through every step.
• Get claim status notifications.
• Get roadside assistance with tire changes, dead batteries, stuck vehicles and more.
• Search for repair shops.
More convenient features:
• Get personalized reminders and notifications when you log in.
• Ask Siri to view your insurance card or claims with our shortcuts.
• Log in with Touch ID, Face ID or a PIN.
• Need technical assistance? Send us a message on your time with our messaging feature.
• View details about your financial products.
• Help topics are available in the app when you need them.
• Learn about other products State Farm offers.
Product Positioning & Context
Related Ecosystem & Alternatives
Discover adjacent products, open-source repositories, and developer tools sharing similar technical architecture.
Deep-Dive FAQs
What is State Farm®?
State Farm® is a digital product or tool described as: State Farm Mutual Automobile Insurance Company
Where did State Farm® originate?
Data for State Farm® was aggregated directly from the Apple App Store community ecosystem, representing raw developer and early-adopter sentiment.
When was State Farm® publicly launched?
The initial public indexing or launch date for State Farm® within our tracked developer communities was recorded on June 10, 2009.
How popular is State Farm®?
State Farm® has achieved measurable traction, logging over 1,231,488 reviews and facilitating 5 recorded discussions or engagements.
Which technical categories define State Farm®?
Based on metadata extraction, State Farm® is categorized under topics such as: Finance, Utilities.
What are some commercial alternatives to State Farm®?
Our semantic intelligence engine identifies potential commercial alternatives in the SaaS space, such as Monkey Morse, which offers overlapping value propositions.
How does the creator describe State Farm®?
The original author or development team describes the product as follows: "With the award-winning State Farm app, you can manage your insurance policies and other products, request roadside assistance, file and track claims and much more.
Drive Safe & Save® is on the mo..."
Community Voice & Feedback
After two months of signing up for car insurance an not still able to use the app! Very frustrating, no one ever answers my calls for assistance.
These applications work without problems and are clean and intuitive. It is nice to do business with a firm is always is working to be better. Thank you.
Until this version of the app, I was able to change if I needed to my payment method on insurance policies I have.
When trying to do it on this app, it doesn't go to the website it kind of me to update or change the payment method. I hope the developers can look into this and resolve this issue as quickly
When trying to do it on this app, it doesn't go to the website it kind of me to update or change the payment method. I hope the developers can look into this and resolve this issue as quickly
The app works well, but I have a suggestion for future updates. We have two identical year and make vehicles. It’s tricky to tell between them in the app. I’d like to see editable labels for the vehicles to help us tell their policies apart. “White Camry” or “Bob’s F150” etc.
This app does not do what it says it will do! I cannot view my monthly bill or past payments. I like to prepare for my payments each month and all of my policies are combined but the only way to get the amount is to call my agent. Every month. Frustrating!!
This app is fine for the features but could use an update GEOGRAPHICALLY! Good grief! They are inviting you to RUN THROUGH A RED LIGHT, to avoid the penalty of that “markdown” on “HARD BREAKING.”
I live “in town.” Our speed limits are set at 35mph and we have A LOT of lights close together. When I’m going 35mph, the light turns yellow and I KNOW I can stop in a reasonable amount of time- INCLUDING what this app calculates as “breaking hard,” you’d better BELIEVE IM GOING TO DO IT! How dumb that, geographically, the app/developers haven’t yet figured out … “hmm.. there’s a hard brake here, and there’s also a KNOWN LIGHT HERE.. î wonder if they could’ve “pumped the breaks” becuase the LIGHT TURNED”?
Needs a little work!
**UPDATE**
I received a response to my review….
Interesting how it does not address anything mentioned in regards to RUNNING RED LIGHTS AND BRAKING HARD! Only “when avoiding an accident.” If that’s how you wanna spin “braking abruptly” vs running a red light… your “tips” do not declare “avoid accidents at red lights. Please don’t run them. We know, geographically where lights are!”
Their response:
Dear Lily,
State Farm Mutual Automobile Insurance Company responded to your review of
"Thanks for your comment. We understand that sometimes it’s necessary to abruptly brake, like when you’re avoiding an accident. Braking and other events are noted in the app to highlight where there may have been opportunities for safer driving and share tips for how to improve driving behaviors. ~ State Farm iOS Team
I live “in town.” Our speed limits are set at 35mph and we have A LOT of lights close together. When I’m going 35mph, the light turns yellow and I KNOW I can stop in a reasonable amount of time- INCLUDING what this app calculates as “breaking hard,” you’d better BELIEVE IM GOING TO DO IT! How dumb that, geographically, the app/developers haven’t yet figured out … “hmm.. there’s a hard brake here, and there’s also a KNOWN LIGHT HERE.. î wonder if they could’ve “pumped the breaks” becuase the LIGHT TURNED”?
Needs a little work!
**UPDATE**
I received a response to my review….
Interesting how it does not address anything mentioned in regards to RUNNING RED LIGHTS AND BRAKING HARD! Only “when avoiding an accident.” If that’s how you wanna spin “braking abruptly” vs running a red light… your “tips” do not declare “avoid accidents at red lights. Please don’t run them. We know, geographically where lights are!”
Their response:
Dear Lily,
State Farm Mutual Automobile Insurance Company responded to your review of
"Thanks for your comment. We understand that sometimes it’s necessary to abruptly brake, like when you’re avoiding an accident. Braking and other events are noted in the app to highlight where there may have been opportunities for safer driving and share tips for how to improve driving behaviors. ~ State Farm iOS Team
The application shows your claim adjuster when you have issues, but there’s no great way of connecting with him. You call their automated number and you get stuck in a circle.
Maybe it’s pilot error on my part but the DS&S needs to coordinate with iOS better.
On one hand when I set Location to Always my phone will quickly fuss saying it’s been running in background even if parked. If I change it to While Using then SF will fuss saying they aren’t receiving data.
It already can track braking etc. It shouldn’t be beyond developers capabilities to have it only run when the ignition is on. #callout
On one hand when I set Location to Always my phone will quickly fuss saying it’s been running in background even if parked. If I change it to While Using then SF will fuss saying they aren’t receiving data.
It already can track braking etc. It shouldn’t be beyond developers capabilities to have it only run when the ignition is on. #callout
App still does not provide progression towards ordering a new beacon. Goes to white blank page.
Love! Love! Love! the automated process to schedule car to be towed!
Bad
What happened to the feature of saving the insurance card to your Apple wallet?
Submitted my auto claim online. Very easy and convenient.
State Farm is experiencing significant backlash due to major underwriting losses—including a record
billion loss in 2022—leading to drastic rate hikes, claim denials, and a, as one Reddit user shared, perceived decline in service quality. Customers frequently report on Trustpilot and Reddit (1, 2) that the company is delaying, denying, or lowballing claims, causing it to be ranked poorly by advocacy groups.
billion loss in 2022—leading to drastic rate hikes, claim denials, and a, as one Reddit user shared, perceived decline in service quality. Customers frequently report on Trustpilot and Reddit (1, 2) that the company is delaying, denying, or lowballing claims, causing it to be ranked poorly by advocacy groups.
Never able to login to the mobile app. Constant issues. Always says login credentials failed or no internet. When I go on the website using the same device with the same login credentials, works without any problem. The app needs major updates.
Discovery Source
Apple App Store Aggregated via automated community intelligence tracking.
Tech Stack Dependencies
No direct open-source NPM package mentions detected in the product documentation.
Media Tractions & Mentions
No mainstream media stories specifically mentioning this product name have been intercepted yet.
Deep Research & Science
No direct peer-reviewed scientific literature matched with this product's architecture.