Market Trends
The Informed Delivery® Mobile application allows you to start your mornings with a preview of your day’s USPS mail and packages. This free app let's you see photos of your mail before it arrives and receive USPS tracking updates. You can use the app to:
• Create your account or sign-in with an existing account.
• Get daily digest notifications to preview your mail and packages scheduled to arrive soon.
• See grayscale images of your mail before it arrives*. Images are of the exterior, address side only of letter sized mail.
• Interact with mailer-provided digital content associated with your mail (e.g. - special offers, related links).
• Scan eligible tracking numbers or label barcodes to track the status of your inbound or outbound USPS packages.
• Get delivery status updates directly to your smartphone.
*Images are only provided for letter-sized mailpieces that are processed through USPS’s automated equipment. Mail and packages may not arrive the same day you get a notification – please allow several days for delivery.
Product Positioning & Context
Community Voice & Feedback
I’ve missed the old Informed Delivery app. I hated using the USPS app after it was discontinued. Now I can see just what I want as soon as I log in. 2 stars off because - just like the USPS app and website, you have to log in EVERY time. Hate that! I don’t use face recognition so still type in my info. The previous Informed Delivery app kept you logged in. Give us the option to stay logged I. And this is a 5 star app!
The app says my account has been deleted. But trying to create a new one gets the response that the username and email are already taken. I see from other reviews that this is a common problem. I realize this is not the fault of the app itself but rather the processing going on behind it.
It’s nice to have Uncle Sam back taking care of us and our Mail. This app is great very user friendly thank you
Very slow, doesn’t even inform me of my mail.
Great app
These last few days I receive an error when trying to sign in via Face ID, which o usually have no problem with. It simply will not let me and tells me to sign in with my username and password instead. It used to work just fine until recently, when I, also, suddenly need to sign in every single time I enter the app. Please fix! Thank you.
Difficult to log in when there’s no keyboard.
Love the app, I already subscribed to the emails and get every day w/o signing in
App is on my LOCKED phone, WHY require me to login every single time to access an app that shows my mail?? Apps, that do not make signing in simple… Will earn one star from me.
Update - Hey, USPS, how about you remove the requirement for someone to sign in EACH & EVERY they want to access the app - I have no problem with my login but it’s a PITA to access a simple app that does nothing more than show me a screenshot of my upcoming / past delivered mail. We’re not talking about a banking website!
App is on my LOCKED phone, WHY require me to login every single time to access an app that shows my mail?? Apps, that do not make signing in simple… Will earn one star from me.
Update - Hey, USPS, how about you remove the requirement for someone to sign in EACH & EVERY they want to access the app - I have no problem with my login but it’s a PITA to access a simple app that does nothing more than show me a screenshot of my upcoming / past delivered mail. We’re not talking about a banking website!
Constantly says things were delivered that weren’t and constantly logs me out for no reason
Love it
The app has an error which prevents account from being set up.
The Old USPS App Is The Worst & Most Outdated Interface I Have Ever Seen But This Is Honestly The Light At The End Of The Tunnel. Sure, The App Can Have A Cleaner Design Hence My 4 Star Review But This Is Very Solid + Has Dark Mode!
This app does not like if u already have an account
In the last few weeks, the app stopped showing expected mail and images of mail, even though there’s mail that comes. It now only shows advertisements from USPS that is somehow considered “mail”.
I downloaded this app based on a demonstration given at a previous job. Fast forward to today… I use it on an almost daily basis. And it is honestly the only app I allow notifications from.
Pros: I love that it shows scans of every individual piece of mail I get and I can look back and see what mail I got when. It is also so useful when I have priority mail / packages shipped via USPS.
Cons: None
An easy 5 stars from this avg, “every day” user.
Pros: I love that it shows scans of every individual piece of mail I get and I can look back and see what mail I got when. It is also so useful when I have priority mail / packages shipped via USPS.
Cons: None
An easy 5 stars from this avg, “every day” user.
Related Early-Stage Discoveries
Discovery Source
Apple App Store Aggregated via automated community intelligence tracking.
Tech Stack Dependencies
No direct open-source NPM package mentions detected in the product documentation.
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