Zinley

really enjoyed watching the demo. the idea of having an AI that can handle calls, emails and follow ups while keeping you in the loop feels genuinely useful not just another AI gimmick. Wishing the team a great launch!

Congrats Khoi! 🎉 You asked, so here's my answer. What I'd hand off first: inbound email triage and scheduling. I run LemmeBuyIt, a shopping and product intelligence platform, mostly solo, and the interruption tax is worse than the work itself. Every "quick question" email costs me 20 minutes of focus. An extension that answers the routine stuff inside my rules and only escalates what actually needs me would be worth real money. The phone number part is bolder and honestly where I'd wait. Question: when it doesn't know something mid-call, does it improvise or does it gracefully punt to "I'll have him get back to you"? That answer decides everything for me. Upvoted!

Congrats on the launch!

Congrats on the launch! Can users inspect, edit, export, or fully delete Zinley’s memory about their contacts and relationships? That control feels essential for something this personal.

Rare to see an AI tool that discloses itself upfront instead of trying to pass as human. The escalate-to-human-on-uncertainty design is the right call, most agent products optimize for autonomy first and trust second. Curious how you handle the handoff mid-call when something crosses that uncertainty line, does the caller notice a pause, or is it seamless?

The biggest innovation here might be letting AI represent you instead of simply responding to you.

the own-phone-number angle is the interesting part, most AI assistants die the moment someone outside your chat needs to reach them. curious how it handles calls it shouldn't answer for you though, like how granular the rules are before it hands something back to the human

It would be awesome if Zinley could recognize recurring requests and proactively automate similar tasks.

@jasonzinley Congratulations. And happy product launch.

Trusting an AI with email feel natural but handling over a phone number feels like ultimate test . I'd start with filtering out spam/cold calls before letting it talk to actual clients. Also how it handles edge cases when someone speaks off-script on the call ?

Congratulations on your launch. From a fellow founder's perspective, it must be an incredible amount of work and hours of coding to bring the world an "AI secretary" to answer calls and emails. I have a few questions about privacy as I could not find your privacy policy. Do you give consent (disclaimers) to callers that conversation is being recorded? What is your solution to a single source of compromise since zinley gets deep access to email clients? and finally zinley booking things, sending emails, and answering calls autonomously means mistakes may be unchecked or possibly prompt-injection manipulation attacks are likely; what guardrails/audit trail exist for irreversible actions?

I appreciate that you’re building around real communication channels people already use every day.

What happens if someone asks Zinley to make a decision that's outside the rules you've defined?

the boundary question above got answered in terms of actions. who is asking, what permissions, whether it creates a new commitment. what that does not cover is the assertions.is minh free on thursday. did he agree to the earlier price. has he seen my email. none of those create a commitment and all of them pass a permission check, but a wrong answer is a statement of fact about you that the other person then acts on. the risk sits in what it claims about you, not in what it does.we run voice agents on the support side and the pattern is the same there, the wrong answer never sounds wrong. a call makes it harder, because there is no undo and no re-reading. in email a wrong sentence sits in the thread and you can correct it. on a call the other person hangs up with a belief and you never find out which one they left with.so the thing i would want tuned is not the autonomy slider, it is what it is allowed to say when it does not know. "he has not told me" is fine. inferring from history that you probably agreed is where it goes wrong, and it will sound equally confident either way.what does ming say today when someone asks a direct question about you that it has no record of?

The detail that grabbed me is that it has its own phone number and is reachable by the people around you, not just by the account owner. I build voice AI that places daily outbound calls to aging parents, and the trust barrier on an unknown number is the hardest part. How are you handling that first-contact moment so people actually pick up instead of treating it as spam? And does the memory of "your people and relationships" persist across calls, or reset per session?