Tendem by Toloka

Nice one, Natalia. The "no AI-only tier" thing is the bit that stuck with me ... everyone else treats human review as the upsell, you're making it the floor. Bold pricing move.Building in a similar space (AI drafts, human approves before anything ships) so I feel the "last 20%" pain hard. Two things I'm curious about:What's a typical turnaround look like? Per-task pricing is great until you're refreshing your inbox wondering where the human is 😅Does the expert see the AI's first pass or work blind? I keep going back and forth on this for our own stuff ... seeing the draft saves time but sometimes anchors them into the AI's mistakes.Good luck today! 🚀

How are you making money on this given that the work involves the human learning the context of the job, which isn't as fast as an LLM, and therefore how are you able to pay the experts fairly, assuming you take a cut?A job that doesn't require much getting-up-to-speed would be better done by an LLM. If it requires strategic thinking, it should be packaged and compensated accordingly.Second question, how do do your experts deal with context-switching? If I had to do 20 different freelance jobs a day, I'd get tired, which would make me reduce them to 10, at which point I won't be making much money, unless they're full projects, in which case I'd rather go to Upwork or TopTal.And what's special about how you curate quality versus a freelance marketplace? At 10,000 experts, that's a lot of of competition.

"Love the honesty here—most agents are impressive in a demo but fall apart on complex, multi-step work. Since you’re using Toloka's specialists, is the goal for the AI to eventually 'learn' from the human corrections on the platform to become more autonomous over time, or is the human-in-the-loop always going to be the core philosophy?"

Really like how Tendem blends AI with vetted experts, it feels like a practical fix for the 'last 20%' problem. How do you see this model scaling as teams grow and their needs diversify?

Interesting how it blends AI with human handoff — most agent platforms go fully autonomous but knowing when to escalate to a human is actually the harder problem. Curious how it decides the threshold for handoff

I’m building out my GTM motion, can Tendem substitute tools like Apollo or Clay for target lists?

For anyone curious about the thinking behind Tendem: we wrote a white paper a while ago covering how Tendem works, the metrics we care about, and how it compares with other AI tools and workflows.You can check it out here: https://arxiv.org/abs/2602.01119

Just submitted a research task that's been on my desk for ages. Excited to see the results, as it's exactly the kind of thing that requires human judgment to get right. Congrats on the launch!!

How do you solve QA process, as both humans and AI can maky mistakes (as we all know)? If human - it should be expensive, if AI - it subject to hallucinations.

this is honestly the part nobody talks about enough.. ai gets you 80% there and then you spend more time fixing the last 20% than it wouldve taken to just do it yourself. the human expert layer makes sense but how do you handle turnaround time, like is it minutes or hours? because speed is usually the whole reason people use ai in the first place

Can we keep a specific message for the experts, or is the prompt meant for both the human and the AI when we need something specific to verify, for example?

Congrats on the launch Natalia and the Tendem team! 👋This hits a real pain point. I’ve lost count of how many times I’ve had to spend an hour cleaning up “95% done” AI output that should’ve been shippable.Love the hybrid approach - pure AI agents are great for speed but fall apart on the last mile, and freelance marketplaces are slow to ramp. The “AI + vetted human on every task” model feels like the middle ground that actually gets you to done.A couple quick questions:1. How do you match tasks to the right experts in the 10k+ network? Is it automated based on task type, or is there a human layer there too?2. What’s the typical turnaround time for something like a landing page copy + design pass?The $20 credit for the first task is a smart way to let people try it without friction. Definitely going to test this for some content + research tasks I’ve been putting off. Upvoted 🚀

I used to be just a digital marketer. That used to be enough. With AI in the game, expectations on marketers grew tenfold. My clients of the past months wanted someone who could vibecode a whole website from scratch, build a brand design system, create a verified leadlist, set up paid media campaigns, produce video and image ads, and write all kinda organic content. I became that one person for them, a marketing builder, 'cause they needed speed, no over-explaining and full executional trust. On my end, it meant hours of advanced AI prompting, setting up Claude Chat, Cowork, Code and Design to work in parallel on Max tier, all while verifying output by Perplexity and humanazing it with Gemini. ChatGPT was there occasionally to support me mentally. Then I came across Tendem. Tested it as a founder, and got stunned. I could hand off half of my tasks, and get the final results, ready for my clients' work. Hours saved on my end. I first got kinda pissed off at them for making it so easy for users to delegate tasks. Who would need my help then?Then I decided - I could just very well be part of the team scaling this platform, 'cause it's straightforward awesome. Kudos to the team, and so thrilled to be part of this journey!

I’ve played with Tendem for a few tasks! Love it, and genuinely happy to see tasks take a bit longer for the human in loop part. Helped me with sales leads, just more precise. Also felt nice to have a handshake with a person

congrats on the launch team Toloka 👏