SPECTRUM Compliance

App is a mess. It’s like they created it with the first iOS and never updated it. Laggy, glitchy, crashes, drop menus don’t work. You’d think with the outrage drug screen costs they could afford to update their app.

Horrible app and company. Charges you triple what regular drug screening costs. Takes nearly 2 weeks for results and answers. You request a copy of your results and they don’t send them, you just have to trust what they say, they won’t tell you the specific labcorp it was sent to. Doesn’t call you for anything, simply inputs it into the app that they don’t send you an alert for despite notifications being on. Can’t call and get ahold of anyone, you have to leave a voice message and wait for hours sometimes days to hear a response and it’s always “we have forwarded this to our manager”, still will not hear back for days. You would after spending hundreds of dollars a month they would be prompt and professional, but nope. Just another way for these monitoring programs to state they’re all about recovery but in reality they’re all about the money.

A good half of the times I try to open it, it fails for no reason and I have to restart it. Often, I even have to uninstall the app and download it again. Just this god awful program taking more time and energy from me in life. I’d rate 0 stars if I could

I can’t even tell you how frustrating it is using this app wish I didn’t have to deal with it as I’m forced to but let’s just say if I could give zero stars I would

I constantly have to delete and reinstall. Seriously needs an update

Numerous problems

Literally works half the time..constantly have to delete and reinstall. Very frustrating

Every few days I have to delete the app and reinstall it. Then it works for few more days. Not reliable.

I hate it. Crashes constantly. Trash.

App is not working despite downloading twice

For the last 3 days I have been unable to login through the app. It just keeps looping. There should be way more support than what is available. This should be fixed ASAP.

This app crashes all the time. Re-start your phone, delete and re-install the app, re-start your phone….while it spins and sputters and then declares that you have made a “fatal error” How is one to be compliant with a non-complaint app?!?!?

Currently crashes every time I open now for 2 days.

Imagine being required to use an app to prove your sobriety (especially in my case where I never had a drug or alcohol issue but for job purposes must be completely sober for a year) and you are already bitter about having to wake up early to check in to see if you will be randomly screened and the app fails. The month the app crashed before I could check in at least 3 times before successfully checking in and for the past two days it’s in a cycle of crashing and you can’t check in at all and have to check in via other methods. This app makes me wanna grab a swig of whisky.

Please fix this app my license depends on it !!!!! Glitches a lot